Privacy Policy: What We Collect and Why KYC Documents Need It

What we collect

To open and run your account we collect the details you provide — name, contact information, date of birth and payment data — along with technical information such as your device and how you use the site. We only gather what we need to operate the casino, meet our licence obligations and keep accounts secure. We do not collect information we have no lawful reason to hold.

Verification documents you upload for KYC are part of this data, and we handle them with the same care as your payment details. Access to them is restricted to staff who need it for compliance and fraud checks. Nothing is gathered casually or kept longer than it needs to be.

How we use and protect it

Your data lets us process deposits and withdrawals, verify identity, prevent fraud, deliver bonuses you opt into and provide support. We protect it with SSL encryption and access controls, and we retain it only as long as our licence and the law require. We never sell your personal information to anyone.

• Used to run your account, payments and verification.
• Protected with SSL encryption and restricted access.
• Shared only with processors and regulators where required.
• Never sold to third parties.

Your choices

You can request access to the data we hold, ask us to correct it, or request deletion where no legal obligation requires us to keep it. You can also opt out of marketing at any time without affecting your ability to play. Contact our support team to exercise any of these rights.

We use cookies to keep you signed in, remember preferences and understand site performance, and you can manage them through your browser. If our privacy practices change, we will post the updated policy here with a fresh date. Questions are always welcome through support.

Data security and contact

We limit who can see your information to the staff and processors who genuinely need it, and we review those controls regularly. Payment and verification data are handled under strict access rules, and we work only with reputable providers for processing. Security is treated as an ongoing job, not a one-off setup.

If you have a question about your data, a request to make, or a concern to raise, our support team is the place to start. We will respond within a reasonable time and, where the law sets a deadline, within it. Your privacy is part of the service, not an afterthought to it.

You can reach us about any privacy matter through the support channels listed on the site, at any hour. We treat these requests seriously and handle them promptly and discreetly. Protecting your information is a core part of running a casino we would be happy to use ourselves.