Responsible Gambling: Deposit Caps You Set, We Enforce

Keeping play fun

Gambling should be entertainment, never a way to make money or escape stress. We build every account with tools to keep it that way, and we would rather you played less than played in trouble. If the fun fades or you find yourself chasing losses, that is the moment to pause and step back.

The simplest safeguard is a budget you set in advance and never chase past. Treat any deposit as the cost of entertainment, and walk away when it is spent — the games will still be there tomorrow. Time limits help too, because it is easy to lose track of the clock during a session.

Tools on your account

You can set deposit limits, take a cooling-off time-out, or self-exclude for a longer period directly from your account or by asking our support team. These controls are free, immediate and yours to use whenever you like, no explanation required. Using them early is a sign of control, not a problem.

• Deposit limits: cap what you can add per day, week or month.
• Time-out: lock yourself out for a short cooling-off period.
• Self-exclusion: close access for an extended term.
• Reality checks: session reminders to track time and spend.

Where to get help

If you are in Australia and worried about your gambling, free and confidential help is available around the clock. Gambling Help Online can be reached on 1800 858 858, and international support is a click away through Gambling Help Online, Gambling Therapy and Gamblers Anonymous. You do not have to wait for a crisis to reach out.

Reaching out is a sign of strength, not weakness. Our support team can also apply limits or an exclusion for you if that is easier than doing it yourself, and they will treat the conversation with discretion. Whatever you need, asking is always the right first step.

Spotting the warning signs

It helps to know what problem play looks like before it takes hold. Chasing losses, betting more than you can afford, hiding your gambling from people close to you, or feeling anxious when you are not playing are all signals worth heeding. None of them are shameful, and all of them are reasons to pause.

If any of that sounds familiar, use the account tools above or talk to a support service today. Setting a limit, taking a time-out or self-excluding are quick, private steps you can take right now. The sooner you act, the easier it is to keep gambling in its proper place as a bit of fun.